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“it’s shocking they didn’t make a record of their illegal behaviors”
It is shocking because they did it after the investigation had started, which is monumentally stupid.
You can destroy any records you want at any time, unless there’s an investigation underway or you have good reason to believe one will be starting. At that point, you’re destroying evidence.
No, it’s shocking that the destroyed evidence after being explicitly instructed not to.
Make destroying evidence a worse offense than the crime (or as a de facto admission of guilt) and sanction them accordingly.
It is for us plebs, look up adverse inference