“The UI is bad” = “It doesn’t feed me new and popular content automatically”

Basically sums that up.

Oof. They just pocketed all of it? With no repercussions?

ISPs were already given a shitload of money to build out infrastructure, but they did the bare minimum and pocketed the rest instead.

They need to be forced to build out a proper modern infrastructure at this point, imaginary money line be damned.