Good riddance.
The epitome of corporate “help” uselessness.
Questions and critcisms were largely ignored. If you did get an answer it was some canned copypasta like “did you turn it off and on again?” while completely ignoring any obvious or detailed steps you’d already described in your request for assistance. Any help usually resolved into “pay us to fix it” or “nuke your phone, lose everything not saved in the cloud, and start from scratch.”
This comment could as well been about Microsoft help forums.
Not much will be lost. Any post that was remotely negative/critical about their product was deleted by the mods.
Ooh, they’re about to do another Liquid Glass, aren’t they?
Another butterffffly keybard
That’s similar to covering your ears with your hands and shouting “La la la la” really loudly so you can’t hear the endless complaints.
Oh no, I loved people telling me to reset SMC and PRAM to fix everything
Each time I’ve gone there, it’s always been people complaining about a legitimate issue, buckets of ‘me too’ votes, and either no solution or one that doesn’t work. In all my years, I don’t think I’ve encountered a worse dedicated support site. Even Microsoft’s has a better success rate, which says a lot.
28 years is a long time! It’s amazing how quickly things change in the tech world. Do you think Apple is making the right decision, or is this the end of an era?
Why does this sound like an editorial piece? This sounds like AI.
I’ve used it a lot. Mostly because Apple has done nothing but fuck up since ios26.
It is patrolled and controlled by shills, that shut down any mention of how bad the iOS has become.
Really has become a very Nazi kind of place. I suspect they got tired of people saying the iOS is shit so they just are going to turn it off.
But it was still useful.
What exactly offended you about ios26 and ios27?
I’m out of the loop. For me it seems like the same as before. There weren’t any interesting features in these updates, but that’s pretty par for the course with ios updates.
IOS 26 drained my battery in a day, even with blue tooth off and on battery saving mode.
I couldn’t read the Liquid Glass screen since my eyesight was bad.
My AirPods stopped connecting.
Connecting my hearing aids would send the battery to zero in just hours.
Now with iOS 27 they are taking huge chunks of storage for an ai feature I dont want and cant turn off.
They no longer care about their customers and just attach crappy trash so they can pretend they are improving it.
Damn that’s terrible. My old iphone still functions the same as before; mine is far to old for any AI feature so I don’t get bothered by it. I did need to reset some bluetooth devices in the last year, but so far I did have any major problems in that area.
I didn’t realize that accessibility had gotten so bad. For me ios is now still visually more or less the same as ios18, despite all the buzzwords. I also was under the impression that ios played rather nice with hearing aids, but I don’t need those personally so I don’t have any first hand experience.
Yeah, every new ios reelease has just a bunch of buzzword stuck together and nothing most people want.
I hope you have better luck with your next phone, which from the sound of it won’t be an iphone.
They just about had everything fixed in iOS 26, then they released iOS 27 and broke a new set of things.
I just don’t care anymore. I’m not upgrading to 27. No security threat is as bad as their IOS upgrades.
I always wait for the .1 updates or in this case .2 update. The .0 updates are always far to unstable.
They did add a slider in the settings for their so called “Liquid Glass” so you can eliminate most of the tranparency.
iOS26 is still getting security updates for a good long while; maybe not for as long as other older iOS versions since all devices that supported iOS26 also support iOS27.
sounds like what WOTC did to the gatherer comments and ratings.
WOTC is speed running enshittification with mtg. Honestly, it’s a bit of a relief, because it makes it easier to boycott those Pinkerton-hiring assholes.
Mtg was always shit. It’s the original gacha p2w game.
Aside from that, removal and prevention have always been too strong in the design, which stops most synergies , especially at low and middle tiers of play.
Shame. There was highly useful information in there, well beyond the copy-paste “reset settings and reboot” from the official channels. Motherfucker, if I hadn’t already tried that, I wouldn’t be here. I’m looking for stuff like a command line prompt to reset the audio Bluetooth daemon without restarting. God forbid someone figure that out and share it without a 3-hour in-store appointment.
sudo killall bluetoothdThen type your password and hit return.
they will probably just move to reddit unfortunately.
The Apple Reddit community moved to discord quite some time ago. https://www.discord.gg/apple
Discord is hot garbage for use cases like this, and I don’t understand how someone asking a question would actually get a useful answer there.
It is, I miss forums. Honestly I don’t know where to even go in this day and age if I have a tech problem. Tom’s Hardware is a shell of its former self, New Egg is a joke now. Quakenet is a ghost town, I feel like covid wiped out the last of the grey beards and now we live in a barren hellscape populated by tech bros, vibe coders and discord kittens.
Forum moderation is a thankless job unfortunately and you get ever fewer people these days because they already have an app for whatever so they go on whatever instead.
Fediverse has an advantage in that you get to use just the one app on your phone or website on your computer and see many different communities. Unfortunately, outside of shitposting, politics and tech, communities tend to be somewhat inactive. There’s an active enough Apple community and of course Linux is well represented, but where things get real bad is the more niche forums that used to exist. For cars for example, it’s now Facebook groups only for all but the biggest communities which might also have a reddit following. Used to be you’d get dedicated per-model forums for cars that weren’t even super common. Best places in the world to get help.
oh wow somehow that’s worse
It is.
The Internet was supposed to democratise information, and back in the days of open forums it actually did - when search engines actually found relevant content instead of paid slop.
Then all the Internet’s niche communities moved into Discord and that content disappeared, locked away behind account walls, unsearchable and unfindable. Now Discord own that data and can use it, sell it or restrict it as they please.
Just like with google maps, millions of people have spent countless unpaid hours building an absolute treasure trove of data not owned by the public, but owned by a megacorp.
I hate that we have done this to ourselves.
Interestingly, they announced awhile back that they’re going to expose it to search engine indexing : https://www.bleepingcomputer.com/news/security/discord-to-let-search-engines-index-public-server-messages/
On the angle of being maybe able to find some useful info that forums used to provide… nice. On every single other angle, gross.
Plus the big search engines are garbage these days anyway due to all the LLM slop and I highly, HIGHLY, doubt you’ll actually be able to find anything useful from a search that includes this index.
Honestly anything useful has already been trained into the AI engines. Asking them has been more effective for most cases for quite a while.
If you kill all the sources, nothing new will get added to their knowledge.
That’s true but how much is being added here anyway? Whenever I look there it’s some 10 year old closed thread.
discussions.apple.com… memories of applying mysql deltas to remove posts they didn’t like.
The release of the original iphone, at&t fucking up, and apple batch deleting threads. Absolutely miserable night at work.
Genius!
akin to indeed killing thier forums to silence people critical of certain jobs/industries, it was valuable for certain niche fields you ar getting into.
It was useful 20 years ago. Even as recently as 10 years ago. But forums like Reddit were much more accessible and interactive and helpful, and it’s been a long time since Apple Support forums were worth anything at all.
Even for the most ardent Apple fans, nothing of value is being lost here. just the departure of a somewhat charming relic of the past.
Too bad that some older mac systems are still working and those workarounds that are useless to modern systems are still relevant…
I have a 15 year-old iMac running Fedora. I use it as my Plex server.
It’s plenty relevant
It’s interesting… Do you have any theories as to why people on Reddit were more useful?
Its what?
Is someone going to mirror it?
If they do, hope they use a slow overloaded server so you have the same experience. Any time I’ve used that forum it was one of the slowest sites.
that’s because they were running it on a Mac.
